The free trial · step 1 of 2 · you, her, the family word

Two calls for her, the beginning of her book for you. Nothing to pay.

Ten minutes for this step, then a quarter of an hour more to tell us about her. We never call until you have told us she has agreed. Fields marked * are required.

You

The person who looks after all of this. You are the one who will receive her voice and decide what happens next.

Your first name *

How you are related to her *

Your mobile, for the access code *

Your e-mail, to receive her voice

Her

Just enough to treat her with respect from the first word: her name, what you call her, and anything that might get in the way of a conversation on the telephone.

Her first name *

What you call her

Her year of birth

The language she tells her stories in

Can she hear well enough to hold a conversation on the telephone? *

YesWith her hearing aid, yesWith difficulty

Is she under guardianship or a deputyship? *

NoYes

Does she have a diagnosed memory condition? *

NoYes

The family word

A word she will recognise straight away. Jeanne will say it at the start of every call: it is your protection against bogus calls.

A word she knows, which Jeanne will say at the start of every call, so she knows it really is Jeanne *

Nobody else will know it. It is your protection against bogus calls.

Telling her

Jeanne never calls out of the blue. Two minutes of conversation with her, before you give us her number.

Before you give us her number, talk to her. Here is what we suggest you say, and what is best avoided.

Worth saying

"We want to keep your stories. We're going to make them into a book. It's a computer program that talks, she's called Jeanne. People on her team listen to check everything is all right. I'll be with you for the first call. If you don't like it, we stop."

Best avoided

"It'll be company for you." "A lady is going to ring you." "You'll see, it's easy." "We've paid, so you have to do it."

I have explained it to her, and she said yes. *

The terms

Two minutes of reading if you wish, and one box. Nothing is ticked in advance.

I have read and accept the terms and conditions and the privacy policy. I confirm that she is an adult, that I have told her about Jeanne's call, and that I have stated above whether she is under guardianship or a deputyship. *

Your data. It is used to arrange Jeanne's calls, to write the book and to send you the clips. It is hosted in Europe. Jeanne records the conversations with your mother's agreement, which she asks for herself; whatever your mother asks to keep between the two of them is neither written down nor passed on. Recordings are deleted twelve months after the last call, or within 48 hours if you ask. You can download everything and delete everything from the family space, or write to us at nissielthomas@avafirstai.com. Data controller: AVA FIRST AI, Paris.

Next: the people in her life (living and departed), her region and her background, three stories you want to hear, what needs care, twelve photographs, your letter. Then a text message confirms the first call. You will be there.